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How to Order ?

FAXED ORDERS: Print out the completed PDF form (click here) and fax to us at 800-325-2804 International faxes to 808-325-2804 remember country code first. Remember, your order will not be confirmed until we receive your deposit by check or wire transfer. You will get an online order confirmation with details of your order once your transaction is processed. Any questions? Feel free to call us directly – 808-325-3040

TELEPHONE ORDERS: Call us direct 800-325-3040 (or international 01 808-325-3040) and one of our team members will be happy to help you with your canoe selection. Find an authorized HYPR Dealer near you (click here for current list of distributors)

Detailed order instructions:

STEP 1 -
Complete order form Complete the order form and send it in to us. Make sure you select the color of your canoe and indicate your transportation arrangements. For interisland delivery we use Young Brothers – other delivery will depend on your location. Please note freight charges are extra and not under our control. Be assured we will negotiate the best deal we can and we never mark up freight or packaging costs. Click here for our online order form. Choose your canoe, the color, and please indicate your inseam measurement for your full seat option. If ordering from overseas, please indicate (on the order form), your closest major international port to allow for efficient delivery. Please print, sign and fax it to us for immediate service.

STEP 2 -
Deposit so that your canoe can be placed onto our production schedule, a deposit of $500 is also required. (click here for more information on our policies). You can mail a check or money order to us at: HYPR CANOES 72-3982A Mamalahoa Hwy Kailua Kona, HI 96740 Alternately, funds can be directly transferred into our bank account - Routing # 121301578 Account # 4000188707 If you are an international customer, you must cover wiring fees on your end. Also be sure you specify funds to be paid in US dollars. On receipt of your order form and deposit, we will check for product availability and contact you with an estimated delivery date.

STEP 3 -
Waiting Period We try our best to keep most canoes we carry in stock and available for immediate shipment. We know all to well how it feels to have to wait for a canoe. However there will be times when we are out of stock, the longest you'll have to wait will be 6-8 weeks usually for custom orders. If you are open to color choices you'll be more successful in getting your canoe faster. We stand behind all of our workmanship and guarantee our boats to be of the finest quality. We will take a deposit upon the placing of your order. Once we have confirmation your boat is in and ready to be shipped we will send you an email request to authorize us to charge the balance of the boat purchase either on your credit card, via online check or just a notification that you need to send us by wire or mail the balance due on your boat. Upon receipt of funds we will ship the boat the very next business day. You will be responsible for the shipping charges. Rest assured we'll ship your new boat as carefully as we'd like ours shipped.

STEP 4 -
Packing and Transport Details Your canoe will be securely packed in the best quality materials. We quality control and check our boats prior to packing Upon receiving your canoe, please unwrap and check it before signing for its receipt. Very occasionally, small transit damage does occur. If this happens, inform the staff, who will complete the necessary documents for you. Please advise us in writing within 14 days if any minor transit damage has occurred. We will contact you and make arrangements to resolve any problems.

STEP 5 -
A Hui Hou! Enjoy!! Send us your feedback and your pictures. We love to hear from you and see you in action. We will post a member's photo album of all photos we receive.